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How To Buy/Separation As A Service (SAAS)

Guaranteed Performance. Zero Capital. Zero Guesswork.

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Own the Performance, Not the Problem.

Most plants don’t fail because people don’t care.They fail because budgets are tight, capital cycles are slow, separator designs were wrong from the start, and maintenance is under-resourced. Operators are forced to keep broken systems alive, managers absorb the risk, and compliance staff brace for the next violation.

Mercer’s Separation As A Service program eliminates all of that.
Instead of buying equipment, you buy guaranteed results. Mercer owns the hardware, the engineering, the performance, the maintenance, the cleaning, the upgrades, and the day-to-day risk. You get predictable monthly pricing and the peace of mind that comes with knowing the separator is finally someone else’s problem.

You don’t need capital to get world-class separation.
You need a partner willing to guarantee it.

Why SAAS Exists

Traditional equipment purchasing is broken:

  • Capital budgets move slowly
  • Performance risk lands on the customer
  • Maintenance gets deferred
  • Media fails
  • Tanks foul
  • Operators rotate
  • No one owns the long-term outcome
  • Several departments vying for limited improvement funds
  • Companies ALWAYS spend to increase revenues first, leaving water treatment last on the list.

SAAS flips the model:

  • Mercer owns the asset
  • Mercer guarantees the performance
  • Mercer maintains and updates the system
  • You pay a simple monthly fee based on your needs
  • Everyone aligns around uptime, compliance, and efficiency

This is the future of industrial separation.

What You Get With SAAS

1. Fully Engineered Mercer Solution

The program includes:

  • Site Audit
  • Engineering & Design
  • Hydraulic and solids modeling
  • Plate pack and Multi-Pack™ configuration
  • Inlet and outlet distribution design
  • Tank evaluation or new system specification

You still receive the complete Mercer engineering process.
You simply don’t buy the equipment.

2. Mercer-Owned Equipment

Mercer provides:

  • Core separator
  • Desired customization, automation, and accessory options
  • Remote monitoring and performance guarantees.
  • Maintenance and required repairs included.

Mercer retains ownership, responsibility, and accountability for the equipment’s condition and performance.

3. Installation Support + Supervisory Start-Up & Training

SAAS includes full support from the same field experts who commission capital projects:

  • Pre-installation guidance
  • On-site verification
  • Controlled start-up
  • Operator training

We ensure your system performs on Day One, not Day 30.

4. All Cleaning, Maintenance & Repairs

Mercer handles:

  • Scheduled cleaning
  • Solvent bath pack processing
  • Pack swaps
  • Automated oil removal systems
  • Sludge management recommendations
  • Component replacement
  • Corrective repairs
  • Performance monitoring

Your operators stop babysitting.
Your maintenance crew stops reacting.
Mercer takes responsibility for the entire lifecycle.

5. Ongoing Updating & System Optimization

As your waste stream changes, the process changes with it.

Mercer can:

  • Swap internal packs
  • Reconfigure plate angles or spacing
  • Update hydraulics
  • Add instrumentation
  • Modify sludge management strategies
  • Upgrade components over time

This protects you from obsolescence and shifting operating conditions.

6. Performance Monitoring & Reporting

You get visibility into:

  • Effluent quality trends
  • Uptime metrics
  • Maintenance cycles
  • Cleaning frequency
  • Sludge load behavior
  • Flow and loading variability

SAAS becomes your compliance and performance insurance policy.

7. Guaranteed Results

This is the heart of the program:

If Mercer’s solution cannot meet the performance targets agreed upon, the program does not proceed.
If it does, you get a contractual performance guarantee for the duration of your agreement.

This eliminates the gamble of traditional equipment purchasing.

Why SAAS Is Often the Smartest Path

1. No CapEx Required

Major separator upgrades—which often sit in budgeting limbo for years—can move forward immediately.

2. Predictable Monthly Cost

You eliminate unexpected failures, emergency cleanings, and last-minute repairs.

3. Reduced Operational Burden

Operators gain hours back every week.
Maintenance teams stop fighting a system that was never designed for real conditions.

4. Lower Compliance Risk

Mercer owns uptime, performance, and effluent quality—backed by engineering, math, monitoring, and field experience.

5. Continuous Improvement Instead of Decline

Most separators get worse over time.
SAAS systems get better, because Mercer has the incentive to keep them optimized.

6. Eliminates the Budgetary Death Spiral

No more patching old systems because “capital isn’t approved yet.”
No more emergency rentals because a separator finally failed under load.
No more lost production because a tank was offline for cleaning.

Ideal Candidates for SAAS

Mercer recommends considering SAAS if:

SAAS is especially powerful for multi-site operators, oil and gas clients, power generation, manufacturing, military installations, transportation hubs, and any facility with complex wastewater variability.

How SAAS Fits Into the Mercer Lifecycle

1. Free Site Audit

 → Identify waste, risk, performance failures, ROI, and feasibility.

2. Engineering & Design

 → Build a system that will solve the problem.

3. Proof of Performance Piloting

 → Test the solution under your actual wastewater conditions.

4. Supervisory Start-Up & Training

→ Commission the system the right way.

5. Cleaning, Repair & Updating

→ Long-term maintenance, optimization, repairs, and upgrades.

6. Separation As A Service (SAAS)

 → Mercer owns everything and guarantees performance.

The Mercer Difference in SAAS

If we cannot deliver meaningful improvement, we will say so before you spend a single dollar.

Stop Carrying the Risk. Let Us Carry It.

If testing shows Mercer’s solution will not deliver meaningful improvement, we will tell you before you commit to anything.

Free testing and evaluation are included.

Free Site Evaluation